Privacy Policy – Toravien Hotel & Casino

At Toravien Hotel & Casino, we are committed to protecting your privacy. Whether you’re exploring our website, making a reservation, or enjoying our amenities, we handle your personal information with care and adhere to stringent security protocols. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its protection.

Information We Collect

Personal Information
When you book accommodations, navigate our digital platforms, or engage with our services, we may collect personal data such as your name, contact details, room preferences, and interests related to dining and entertainment.

Technical & Interaction Data
To enhance your user experience, we gather non-personal information like device type, IP address, browser version, and user interaction data. This helps us improve our website’s functionality and tailor our services to your needs.

Use of Your Information

Customized Guest Experiences
Your information enables us to provide seamless reservations and personalized services aligned with your preferences.

Promotional Communications
With your consent, we may send you updates about exclusive events and personalized experiences to enrich your stay.

Security & Compliance
We utilize your data to maintain secure operations, prevent misuse, and comply with legal and regulatory obligations.

Information Sharing

Trusted Service Providers
We may share your data with reputable partners who assist us in areas like reservation management, marketing support, and technical operations.

Legal Obligations
We may disclose your information to governmental or legal authorities when required by law.

Data Security

Our Commitment to Your Safety
Toravien employs industry-standard security measures and regularly updates our systems to protect your data. While no system is entirely immune to risk, we continuously monitor and enhance our security infrastructure.

Your Choices & Rights

Access & Updates
You have the right to access, update, or correct your personal data at any time. Our team is available to assist you with these requests.

Communication Preferences
You can manage how we communicate with you, including opting out of promotional messages, through accessible options provided.

Policy Updates
We may revise this policy periodically to reflect changes in our services, technologies, or legal requirements. Significant changes will be communicated through our official channels.

By using Toravien Hotel & Casino’s services, you acknowledge and agree to the practices outlined in this Privacy Policy.